FAQ

What time should I arrive for my flight?

Refer to our Booking and Flight Info page for the most up-to-date recommended check-in times per Delta.

Who do I contact about lost and found items?

Please refer to our Lost & Found page for information on how to retrieve lost items.

I lost/don't have my REAL ID. Can I still fly?

Federal agencies (including DHS and TSA) began requiring REAL ID compliant driver's licenses and identification cards on May 7, 2025. To find out what other options are available to you if you have lost or haven't obtained your REAL ID, please refer to TSA's REAL ID FAQs or contact TSA's customer service at (866) 289-9673.

Who can I contact about transportation to/from the airport?

Please refer to our Taxi Services page for more information.

What type of documentation is required for minors without a valid form of identification?

TSA currently does not require a valid ID from passengers under the age of 18. We encourage you to visit the agency’s website at www.tsa.gov for additional information on security screening.

Does the SWGA Regional Airport do foreign currency exchange?

Unfortunately, we no longer exchange foreign currency at our airport. Please contact the Hartfield-Jackson International Airport Guest Relations Office in Atlanta, Georgia at (404) 530-7300 or (800) 897-1910 for help with foreign currency exchange.

Who do I contact in order to make changes to my flight?

All flight bookings and changes will be done directly through Delta. Please refer to our Booking and Flight Info page for contact information.

Who do I contact for my lost luggage?

Please refer to our Lost & Found page for information on how to retrieve and track lost luggage.

How do I track the weather in preparation for my flight?

For the most accurate and up to date weather information, please visit http://www.weather.gov.

What hotels are near the airport?

Please click here for a list of accommodating hotels nearby.

How do I find out about special events going in Albany?

To see events happening in the city of Albany during your stay, please visit our Events directory.

What restaurants are in the SWGA Regional Airport?

We do not have a restaurant in the airport at this time; however, we do offer a concession area, fully stocked for your convenience. Prices will vary.

Does the UPS onsite offer shipping services?

The UPS located on the Southwest Georgia Regional Airport property is NOT a drop off or pick up location. Please refer to our Air Cargo page for more information.