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THANK YOU ALBANY! for your patience and support as our community recovers from the events of Hurricane Michael. We have made great strides and will continue our efforts until power to every single address has been restored. You can assist in the recovery efforts by helping us identify areas where trees on power lines may hamper service restoration. Please select the link below to submit a form to our engineers. They will evaluate the information provided and use it to in aid planning for our recovery efforts. Thank you for your assistance.

Trees on Power Line Report

Understanding Your FEMA Letter: What to Do Next 

Press Release -  Albany Utilities Implement Billing Plan to Help Customers

Press Release - Storm Recovery Update, 12:00 PM 

Albany Utilities Update - October 19, 2018, 12:00 PM

Albany Utilities Update - October 18, 2018, 12:00 PM

The Planning & Development Department's permitting and inspections office will have extended hours to better serve you during this recovery time. 

Monday-Friday  8:00 AM - 6:00 PM

Saturday & Sunday  8:00 AM - 5:00 PM

Albany Utilities Update - October 17, 2018, 2:00 PM

Procedures for Electrical Permit applications to restore power after Hurricane Michael

Procedures for Reconstruction Permit applications after Hurricane Michael

Procedures for Roofing Permit applications after Hurricane Michael

Albany Utilities Update - October 16, 2018, 2:00 PM 












Albany Utilities Update - October 15, 2018, 10:00 AM 


Breaker Tip


















Albany Utilities Update - October 14, 2018, 9:30 AM

Albany Utilities Update - October 13, 2018, 9:30 AM 

FOR IMMEDIATE RELEASE - Albany, GA (October 12, 2018) - The Albany Transit System operation is not in full service because of unsafe roadways. Staff is completing a route assessment to determine the roadway conditions. However, Para Transit is providing transportation for medical and dialysis needs. For more storm related information, please contact the Emergency Operation Center at 229.483.6226 or 229.483.6227.

Dougherty County School System Update - After conferring with Emergency Management Officials, based on current power and infrastructure concerns, all schools will remain closed to students for the week of October 15-19, 2018. We will provide more information on a possible restart for the following week at a later date.

Employees assigned to the Central Administration Building downtown, Facilities, Maintenance and Custodial employees are to report on Monday at normal times. If there are issues or concerns that may prevent employees from reporting to work, please contact your supervisor.

The Professional Learning classes scheduled for Thursday, October 17, 2018 have been cancelled. Open Enrollment for staff that was scheduled to begin on Monday, October 15, 2018 has been cancelled and will be rescheduled.

If at all possible, continue to stay off roadways to allow for utility workers to do their work.


Final Separate Debris



 Albany Utilities Update - October 12, 2018, 9:30 AM

Transit System Alert - Due to power outages and unsafe road conditions, Albany Transit will not be operating today.


Public Advisory - Boil Water Notice

Community Advisory - October 11, 2018

·        Stay off the ROAD; rubber necking is dangerous and detrimental to power restoration and road clearing efforts 
·        Treat all intersections without power as a four way stop
·        Stay away from downed electrical lines
·        Report any smells of gas to 229-883-8330 option 1
·        Please make every efforts to conserve water (Boil Water Notice)
·        Precautionary boil water notice - it may become mandatory later today
·        Limit calls to Energy Control
·        Don't dump debris on lines
·        Check your home to determine if the weather head is damaged
·        “Like” The City of Albany Facebook page and get information from


Albany Utilities Update - October 10, 2018, 5PM

Hurricane Michael Update - October 10, 2018, 11 AM 

Storm Volunteer Efforts - If there are individuals or groups that would like to volunteer to assist with storm efforts, they may do so via COAD(community organizations active in disaster).

Interested citizens may:

  • Contact the EOC at 229.483.6226 or 229.483.6227
  • Ask to speak with the volunteer coordinator
  • The volunteer coordinator will take citizen information & forward to the COAD for outreach on coordinating efforts with volunteers and volunteer groups.


Southwest Georgia Regional Airport Alert - The  main terminal and airfield will close today at 2:00 p.m. and open tomorrow morning after an airfield assessment. Delta has canceled the remaining flights until 12:00 p.m. tomorrow.  

Public Works Alert -  Public Works Department will provide sandbags until 2:00 p.m. today for residents. Limit of 10 bags per resident.

FOR IMMEDIATE RELEASE - Albany, GA (October 10, 2018)- If you smell an odor of natural gas or have any other gas related emergency, leave the area immediately, move to a safe location, and only when safe, call Albany Utilities at 229.883.8330 and select option #1. To ensure the phone line remains available for emergency responses, please use only for gas emergencies. For all other outages or storm related issues, call Albany Utilities at 229.883.8330 and select option #2.
 FOR IMMEDIATE RELEASE - Albany, GA (October 10, 2018) - The Albany Transit System services will shut down at 12:45 p.m. today.  For more storm related information, please contact the Emergency Operation Center at 229.483.6226 or 229.483.6227.

 Emergency Kit
 Family Emergency Plan